Privacy Policy

1. Who We Are

Logic Base Labs is a full-service software agency providing:

• Custom software development
• Web and mobile app development
• UI and UX design
• API development
• Cloud services and automation solutions
• Server setup and management
• Consulting and technical strategy

All solutions are developed in-house, and we treat every client project with full ownership and responsibility.

2. Information We Collect

We collect information to improve our services, deliver projects efficiently, and maintain security. This includes:

a. Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Payment information (processed securely through third-party payment providers, not stored by us)

b. Technical Information

• IP address
• Browser type
• Operating system
• Device details
• Website usage data (collected through analytics tools)

c. Account Information

• Login details (if applicable)
• Support tickets
• Communication history

3. How We Use Your Information

We use collected information to:

• Process payments, invoices, and orders
• Deliver and manage our services
• Provide technical and customer support
• Improve our website, security, and user experience
• Communicate about updates, service notices, or project-related messages
• Prevent fraudulent activities and comply with legal requirements

We do not sell or trade your personal information with any third party.

4. Payments and Security

• All payments are processed securely through third-party payment gateways that follow strict security and data protection standards.
• Logic Base Labs does not store, view, or access your card or financial details.
• The payment provider may collect and process certain personal information under its own Privacy Policy.

5. Data Storage and Retention

Your data is stored on secure servers with restricted access.

We retain your information only as long as necessary for:

• Project completion
• Legal or accounting requirements
• Support and maintenance services

Once data is no longer needed, it is securely removed.

6. Cookies and Tracking

We use cookies to:

• Improve website performance
• Enhance functionality
• Analyze traffic
• Remember preferences

You may disable cookies anytime through your browser settings.

7. Sharing of Information

We only share information with trusted service partners essential to operating our business, such as:

• Payment processors
• Hosting providers
• Email and communication tools
• Authentication and security services

These parties are obligated to protect your data and cannot use it for purposes outside the service they provide.

8. Your Rights

Depending on your location and applicable laws, you may:

• Access your personal information
• Update or correct information
• Request deletion of your data
• Request a copy of stored information
• Withdraw consent to data processing

To exercise these rights, contact us at our support email.

9. Data Protection

We use industry-level security measures such as:

• Encryption
• Firewalls
• Access control systems
• Secure authentication

Although no system can guarantee 100 percent security, we take all reasonable measures to safeguard your data.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated "Last Updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact: